Are you recycling customers to benefit them and your relationship? Beverly Inman-Ebel joins Jim Blasingame to talk about how to recycle customers as a sustainability practice by referring them to other high-quality businesses.
Are you having difficulty communicating with someone? Beverly Inman-Ebel joins Jim Blasingame to reveal what she calls a "communication cliff" as a conflict that could be solved with more direct - face-to-face - communication.
Do you know how to solve a communication problem with someone? Beverly Inman-Ebel joins Jim Blasingame to reveal the steps of a plan that will help you resolve a communication cliff you may have with someone.
Do not let the word "not" get in your way of success. Beverly Inman-Ebel joins Jim Blasingame to talk about how some tiny words, like "not" and "but" can derail your ability to communicate effectively.
When words we use every day can be used improperly. Beverly Inman-Ebel joins Jim Blasingame to identify how regular, everyday words, like "must" and "always" can derail your ability to communicate effectively.
What steps are you taking to improve your vocabulary? Beverly Inman-Ebel joins Jim Blasingame to talk about why everyone, especially those in business, should continue to improve and expand their vocabulary.
Email is a business tool that has to be used properly. Beverly Inman-Ebel joins Jim Blasingame with tips and best practices on how to properly use email to communicate in a business environment.
Are you using communication technology options effectively? Beverly Inman-Ebel joins Jim Blasingame to talk about the rich array of communication technology we have, but how we still may be using it inappropriately, especially with customers.
Have you asked your customers which communication technology they prefer? Beverly Inman-Ebel joins Jim Blasingame to encourage you to talk with customers about which communication they prefer you use to stay connected with them.
Transparent communication is not redundant. Beverly Inman-Ebel joins Jim Blasingame to talk about the power of transparency when communicating with customers, employees and the media.
