Bob Negen joins Jim Blasingame to reveal why survival for Main Street retailers today requires more than just showing up, you have to deliver the relevance before customers let you deliver the stuff.

Bob Negen joins Jim Blasingame to report on the unprecedented retreat of legacy retailers from Main Street and why this should also be an unprecedented opportunity for small retailers.

Bob Negen joins Jim Blasingame to discuss what small retailers have to do to claim their part of the retail vacuum created when the big retailers left town.

Bob Negen joins Jim Blasingame to reveal why every business should conduct a customer experience audit by your team, and compare that to what customers are telling you about their experience and expectations.

Bob Negen joins Jim Blasingame to reveal why Main Street businesses find themselves in a unique time of opportunity as Big Box retailers are retreating from their markets and leaving customers behind.

Bob Negen joins Jim Blasingame to reveal why every business should conduct a customer experience audit by your team, and compare that to what customers are telling you about their experience and expectations.

Bob Negen joins Jim Blasingame to reveal why Main Street businesses find themselves in a unique time of opportunity as Big Box retailers are retreating from their markets and leaving customers behind.

Bob Negen joins Jim Blasingame to reveal why you should be managing your business so that you can get in a position to loosen your grip on the reins, and start enjoying being a business owner.

Bob Negen joins Jim Blasingame to talk about the process of transitioning from the manager of your business to the CEO, plus why the collapse of the irrelevant retail monsters is good news for Main Street retailers.

Bob Negen joins Jim Blasingame to reveal that the ONLY reasons customers who come to your business, and then come back, is because of the experience they have, not what you sold them.