What are the soft parts of leadership? Chester Elton joins Jim Blasingame to explain what the soft elements of leadership are and why they're often more difficult to manage than the hard parts.
What do your employees say about the human side of your management style? Chester Elton joins Jim Blasingame to discuss how the most successful leaders have are good at managing the hard and softer sides of leadership.
The little things make a big difference. Chester Elton joins Jim Blasingame to explain that everyone in an organization is part of the sales team and each employee should have a business card, plus a story about a recent Chili's restaurant experience.
Are your employees all in? Chester Elton joins Jim Blasingame to explain that customers are looking for differentiation and that the "small things" are what make your business relevant, not just competitive, to customers.
When employees leave, there is a right way to send them off. Chester Elton joins Jim Blasingame to reveal why it's right and valuable for the business to give employees who leave you a proper send-off.
How do you take it when an employee tells you they're leaving? Chester Elton joins Jim Blasingame with tips and best practices for how to deal with the news that an employee is taking another job, including how to send them off.
Behaving in a dignified way when employees leave creates goodwill for your company. Chester Elton joins Jim Blasingame to how community goodwill can be achieved for you and your company when you deal with an exiting employee with class.
How does authenticity and transparency produce employee engagement? Chester Elton joins Jim Blasingame to reveal how employee engagement grows when leadership values include authenticity and transparency.
Would you like to double employee engagement? Chester Elton joins Jim Blasingame to report on the steps one organization took to take employee engagement from 50% to 92% and repeat that in three years.
What is employee engagement improvement was right under your nose? Chester Elton joins Jim Blasingame to report on how one company found the key to better employee engagement right in front of them.
