Chester Elton joins Jim Blasingame to report on how one CEO used a dime taped to a card to recognize and encourage his employees.

Chester Elton joins Jim Blasingame to reveal the power of management by walking around as a way of creating the opportunity to speak directly and positively with employees.

What would you do if you had a bad boss? Chester Elton joins Jim Blasingame to reveal several ways to handle a bad boss without losing your job and still getting your work done.

Do you have a mentor you can turn to? Chester Elton joins Jim Blasingame to recommend turning to a mentor within the company when faced with a bad relationship with a boss.

With all the technology, employees and customers are still human beings. Chester Elton joins Jim Blasingame to tell some stories about how certain companies train and empower employees to demonstrate the humanity of the business.

Recognize the human form factor of your organization. Chester Elton joins Jim Blasingame to talk about helping the humans in your company find engagement and success in their jobs as they serve those other humans, customers.

Serve customer on a new level by taking care of their most important people. Chester Elton joins Jim Blasingame to tell a story about how one company connected with him by taking care of his family, without being asked.

How to have customers for life. Chester Elton joins Jim Blasingame to talk about creating business customers you can't run off by helping your customers help their customers.

Are you defining your corporate culture? Chester Elton joins Jim Blasingame to talk about how every organization has a culture, but the question is have you taken charge of how it turns out, or allowing it to just happen?

Values are the foundation of organizational culture. Chester Elton joins Jim Blasingame to reveal the fundamental role that your values play when establishing your business's culture.