Sometimes recognition includes recognizing that employees have concerns. Chester Elton joins Jim Blasingame to discuss how to make sure your small business recognizes performance as well as those concerns.

Why is it a good idea to treat your small business employees like customers? Chester Elton and Jim Blasingame talk about ways to get and keep your employees engaged by using recognition and grateful behavior, including saying "thank you" for a job well done.

How do we get our employees to be engaged in their work? Chester Elton talks with Jim Blasingame about some of the key elements business managers must use in order to establish a culture of recognition and engagement in your business.

Will having an employee recognition plan convert positively to the bottom line for your small business? Chester says it will and he and Jim talk about why employee recognition is more important today than ever before.

Recognition is one of the most important management tool. Chester joins Jim to help us learn how to use it effectively and to motivate our employees.

How do you get a new employee off on the right foot? Chester talks with Jim about some of the things you can do to give each new employee the maximum opportunity to be successful in your employ.

Jim and Chester talk about the missing ingredient in leadership and what bosses can do to gain the trust of their employees.

Chester talks with Jim about recognition as a universal translator among humans. They go on to discuss recognition as low-hanging fruit for small business improvement.

Chester has just returned from a trip to Turkey and he joins Jim to talk about what he learned about how employees want to be treated, regardless of where they are.

Chester joins Jim to talk about what Chester calls "invisible employees." These are the under-performers that will likely leave you soon, but who could be turned into super-employees with the right kind of management attention.