Cliff Ennico joins Jim Blasingame to offer some thoughts on what to look for in future legal documents and relationships as a result of the Black Swan impact of coronavirus.

Cliff Ennico joins Jim Blasingame to discuss the likelihood that “acts of God,” or “force majeure,” will be a greater and more elaborate part of any future contract, to include the potential for a Black Swan event.

Cliff Ennico joins Jim Blasingame to discuss the practical response to the risks of a coronavirus pandemic, and if damage from the political response is about to exceed the health dangers.

Rick Mathieson joins Jim Blasingame to offer suggestions on why and how to connect to customers and prospects during the pandemic shutdown, so you can discover how to be relevant to them on the other side of the shutdown.

Rick Mathieson joins Jim Blasingame to discuss how the coronavirus pandemic only accelerated many marketplace behaviors that were already being incubated, like significant teleworking and virtual customer service.

Dave Anderson joins Jim Blasingame to discuss why it’s time to focus our vision forward to the other side of the pandemic and on how we’ll find success in the New Regular.

Dave Anderson joins Jim Blasingame to reveal the crisis-fighting power of making lots of little decisions, and how you often learn the most from the ones that turn out wrong.

Dave Anderson joins Jim Blasingame to talk about his experiences with crises, and how he learned that they always start by exposing the weaknesses in your operation.

Steven Gaffney joins Jim Blasingame to reveal the stages of turning a crisis from managing it to growing from the opportunities, including not requiring perfection and making lots of decisions.

Steven Gaffney joins Jim Blasingame to reveal the four stages of crisis management, including neglect and panic, and how to transition from this state of failure to using a crisis to grow.