For the real scoop on what it takes to start your business from scratch and turn it into a million dollar opportunity, listen to Kim's story as she tells it to Jim.

Continuing his series on business fundamentals, Jim talks about how to make your company indispensable to your customers.

Continuing his series on Small Business Fundamentals, Jim talks about how to become a better marketer by making sure you know what is keeping your customers up at night, and how that information turns into ROI.

Jim talks about why knowing the difference between what customers need and what they want is essential to small business survival in the 21st century.

It's all about the customer, and Jim talks with you about how to make sure you always keep that in mind when dealing with these very important people.

Tom talks with Jim about how he started his $200 million business on a napkin. In this first-time visit with one of America's great entrepreneurs, Tom talks about how to get that first funding.

Leveraging intellectual property is a 21st century perspective that is necessary for all small business owners, and Jim talks about why and how to incorporate this perspective into your management philosophy.

Continuing his series on the fundamentals of small business, Jim explains what it takes to be a good manager.

Jim continues his series on Management Fundamentals with more on staying out of the business obituaries by becoming an integrated partner with your customers.

Providing competitive benefits for employees is one of the top challenges small business owners face, and Renee and Jim A. talk with Jim B. about the best practices that one company is using to hire and keep good employees.