How is technology affecting demographics and the future? Ken Gronbach joins Jim Blasingame to discuss how demographics are changing and how technology is changing everything, plus how handheld communication gives you power.

If you've survived, you've become a better manager. Norm Brodsky joins Jim Blasingame to discuss why businesses who have survived the recession are poised to take advantage of opportunities and increased profits as the recovery progresses.

What role does infrastructure play in quality process? Leslie Kossoff joins Jim Blasingame to explain the role of your organizational infrastructure in executing a quality process in your small business.

Small business owners must decide to transition from quality service to quality process. Leslie Kossoff joins Jim Blasingame to discuss the beginning steps of quality process, which begins by deciding to do it.

The quality process by any other name is still important. Leslie Kossoff joins Jim Blasingame to review the evolution of the name the quality process but that the importance hasn't changed.

Emotion is just one of the facets of being a small business owner. Trudy Jean Evans joins Jim Blasingame to reveal how emotional intelligence overlays all aspects of small business ownership, with specific steps to make it work for you.

The assumptions that got you where you are may not take you forward. Peter Meyer joins Jim Blasingame to reveal three questions to ask yourself that will help you get out of your own way in your quest for growth.

Small business, like America's Founding Fathers, should challenge dominating assumptions. Peter Meyer joins Jim Blasingame to talk about why you should challenge assumptions that may be ruling your behavior and holding you back.

What can you do to show employees you care about their personal life? Michael Stallard joins Jim Blasingame to talk about why connecting with employees on a more personal level is the right thing to do and also a management best practice.

Isn't an employee's personal life off limits to their employers? Michael Stallard joins Jim Blasingame to report that employee expectations and anticipations have changed about the connection between personal and professional fulfillment.