Rita and Jim discuss a few 21st century approaches to growing your business.

Leslie and Jim help small business owners understand the difference between delivering quality service and establishing a quality process.

Kirk talks with Jim about the importance of trust in the marketplace and in our customer relationships.

Julian joins Jim to discuss some new perspectives on leadership and why we should demonstrate leadership even with our customers.

Olga joins Jim as he is broadcasting live from the Nashville business matchmaking event conducted by the Small Business Administration to discuss how this program has helped her company significantly improve their chances of doing business with government agencies and contractors.

Michael joins Jim to kick off the SBA’s business matchmaking conference in Nashville, Tennessee, where Jim is broadcasting live.

Sheron joins Jim as he is broadcasting live from the Nashville business matchmaking event conducted by the Small Business Administration to discuss how this program has helped her company significantly improve their chances of doing business with government agencies and contractors.

Donnie joins Jim as he is broadcasting live from the Nashville business matchmaking event conducted by the Small Business Administration to discuss how this program has helped his company significantly improve their chances of doing business with government agencies and contractors.

John joins Jim as he is broadcasting live from the Nashville business matchmaking event conducted by the Small Business Administration to discuss how this program has helped his company significantly improve their chances of doing business with government agencies and contractors.

John joins Jim to discuss the question: Does making a charitable gesture to one employee create a precedent for future behavior, and could it even lead to litigation?