Are you syncing all of your telecom tools and applications? Christina Cavanagh joins Jim Blasingame to talk about how to set up your electronic communication devices and applications more effectively.

Is connecting with customers getting too complicated? Marsha Egan joins Jim Blasingame to talk about Facebook's new email system and how it fits into all of the other virtual communication options of a small business.

Are you managing your email, or is it managing you? Christina Cavanagh joins Jim Blasingame to offer tips on using email effectively, including reasonable response time to emails and checking and responding to emails at appropriate times and places.

Is email still an effective communication technology? Christina Cavanagh joins Jim Blasingame to make the case for email as the universal standard for electronic business communication, and to offer tips on how to be more successful and productive with email.

When customers want you to "follow them home," could you do it? Jeff Zbar joins Jim Blasingame to talk about using mobile technology to stay connected with customers, and why this is getting easier with the ability to create mobile apps for your small business.

How have smart phones changed the competitive landscape? Jeff Zbar joins Jim Blasingame to discuss how customers are using smart phone technology - mobile apps - and why small businesses must follow them there.

Are you the Alpha member in your relationship with technology? Marsha Egan joins Jim Blasingame to discuss tips on putting you in control so you can use email and social media more productively.

Do you use technology as a tool or are you controlled by it? Marsha Egan joins Jim Blasingame to discuss how to avoid letting technologies, like email and others, become more than just a tool you use.

How much will mobile apps be part of your small business's future? Jim Blasingame talks about mobile applications and why he thinks small businesses should prepare for them to be how they will connect with customers in the future.

Updating the Net Neutrality and Internet sales tax debates, Steve DelBianco joins Jim Blasingame to report on progress in the wars over Net Neutrality and Internet sales tax, and how the resolution of these debates will impact your small business.