Demonstrate your expertise and values with customers online. Ramon Ray joins Jim Blasingame to discuss how to use online content platforms to grow your business by letting prospects and customers see more than just products and pricing.

A Milo.com survey shows 41% of holiday shoppers want to spend their money locally. Rob Eroh joins Jim Blasingame to report on the results of a Milo.com survey, which shows customers want to buy locally, but they also want to connect at some level online.

Even if you don’t have a mobile site, customers expect to find you in local search. Rob Eroh joins Jim Blasingame to discuss the eBay tool, Milo.com, which expands local search for small businesses.

The days of the big eating the small are over. Dan Burrus joins Jim Blasingame to explain why the new competitive paradigm is that the fast are beating the slow, and with new technological capability, small business are the fastest.

Using smallness and virtualization to win. Dan Burrus joins Jim Blasingame to say that trying to match the big competitors won't work, you should focus on the advantages of small by using cloud technology.

Customers are demanding new things of who they do business with. Kristy Campbell joins Jim Blasingame to discuss how being relevant to customer expectations is becoming more important than being competitive on price.

A Manta survey shows most small business retailers are optimistic about the holidays. Kristy Campbell joins Jim Blasingame to discuss why small businesses are optimistic about the holidays and the connection to their online strategy.

Connect with online users and turn them into customers. Aaron Shapiro joins Jim Blasingame to discuss how to join communities that are relevant to online users of what you sell, and then create communities that are relevant to your customers.

Half of all sales are influenced by some aspect of the Internet. Aaron Shapiro joins Jim Blasingame to explain why your next generation of customers are coming from a community of online users.

Every customer will eventually expect some digital connection. Ross Shafer joins Jim Blasingame to talk about the fact that the marketplace is becoming digital and all customers will eventually expect some digital contact.