Stephanie talks with Jim about how to be better organized in your life and in your business, with emphasis on time management. Stephanie explains why we procrastinate and how to deal with this problem through organization. They also discuss the importance of paying attention to your energy levels during the day, how to identify them, and how proactive management of your energy levels can positively impact your performance.

Russ and Jim discuss aspects of the due diligence process, including some of the most important questions a prospective buyer of a business should ask the seller, such as, what could be done to increase sales and profits, if you were giving this business to a child, what would you advise them to do with it, and will the seller provide any financing of the purchase price.

Doug joins Jim to talk about some of the steps you can take to adjust your tax filing activity retroactively for the previous year, primarily with regard to retirement plan contributions. They move on to talk about getting ready for the current year tax filing, while simultaneously preparing for the next years tax preparation and filing.

Marc talks with Jim about how to take charge of your life by doing a better job of managing your financial resources. They also talk about the "Six secrets to a rich life."

One of the things Vickie does is mystery shopping. She is employed by companies to actually go to those businesses and report back how she was treated. During this visit, Vickie talks with Jim about how mystery shopping works, and how it will help you improve your business. She also shares some of the things she has learned since she began this profession.

Gary joins Jim to talk about how to achieve balance in our lives, by re-integrating, as Gary says, our spiritual lives with our professional lives. Gary helps us understand how to deal with all of the stress in our lives by staying out of the two ditches, fear and greed. Gary is a disciple of Sir John Templeton, who many consider to be the father of the mutual fund.

Barbara talks with Jim about some things that can be done to affect the current year's tax return prior to filing that return, such as whether to capitalize and depreciate an asset rather than expensing it. They move on to talk about some changes in the IRS, plus they talk to a caller about home-based tax deductions.

Noah talks with Jim about his landmark discovery of Success Anorexia, how it manifests itself, and if you have it, how to identify it and remove it from your life. Symptoms include feeling guilty if you are successful. Sound familiar?

After a discussion about the difference between customer care and customer service, including some customer care nightmares, JoAnna and Jim talk about the importance of developing leadership in your organization as you deliver "customer care" to your customers.

Karen shares some of the public policy issues affecting small businesses that are the result of actions by our politicians. Karen also talks about the SBSC agenda, which is absolutely dedicated to helping small business.

Among many other accomplishments, Gene is one of the foremost Lincoln portrayers, and he joins Jim on President's Day. They begin by first talking about his thoughts on how our governmental system worked with regard to President Clinton's impeachment. They move on to talk about Lincoln's perspectives as they would be applied today, including a visit by President Lincoln, compliments of our friend, Gene.

Marc is one of our favorites, especially when it comes to helping us visualize where we want to be in our personal and professional lives. Marc talks with Jim about how his business career began. It's a great story you don't want to miss.

Kelle talks with Jim about how the paradoxes in our lives both help and hinder us. She helps us learn how to identify our paradoxes, and how to manage them to our advantage, as opposed to being oblivious, and consequently let them control our lives.

Tim is our business planning expert, and he joins Jim to talk about the mistakes people make when they either contemplate doing a business plan, or actually write their plan. One is to be so intimidated by the process that you don't start. The guys talk about how to solve this problem, and move on to cover several other problems, and the corresponding solutions that will help you get your plan on paper and working for you.

Congratulations! You made that big sale. Now how do you collect your money? Lou and Jim talk about some of the fundamentals of extending credit, collecting receivables, AND keeping the customers in the process. Specifics include the importance of proper credit information collection, a good credit application, sound credit policies, and where to find credit information. They also discuss the importance of having all employees in an organization understand how to extend credit and collect receivables.

Bill is a regular guest on the show talking about human resources trends and fundamentals that face small business everyday. This visit includes a discussion about how expensive and disruptive employees who are late to work is to your company, and how to deal with this problem, including something Bill calls "No fault attendance control policy".

Rick joins Jim to explain how the financial planning industry works, including the various types of financial planners, their designations and credentials, and how each of them work with you and how you should work with them. They take a caller who asks a question about annuities. Another caller asks a question about Roth IRAs. Rick's answers are excellent. Rick and Jim also talk about the special investment assistance small business owners need, since their personal and company financial resources are often difficult to differentiate.

Russ and Jim talk about some of the issues involved in the process of buying a business. Russ talks about how to begin this process, which includes reading as much as you can, how to find a business broker, and what are the questions you should ask a business broker. They also talk with a caller who has an excellent question about deciding to use a business broker as opposed to an investment banking firm. Russ really nails his answer.

Bob and Jim talk about how to grow your business by developing an online presence. Bob offers some statistics about how people find you online. They also talk about online marketing. And they talk to a caller who asks if you should take advantage of the free websites to get started. The caller also asks how to get placed high on search engines. Bob really provides great answers to both of these.

Doug joins Jim to talk about tax issues as the filing deadline approaches. Doug gives us the news on some of the new provisions that you need to pay attention to as you file your personal and business returns.

Steve joins Jim to talk about how to reinvent yourself, including Steve's example of how he turned his life around. They focus on the fact that most of the keys to our success is within us, not somewhere else, and not controlled by someone else. Jim makes sure that Steve's suggestions are grounded in the reality of the challenges we face in our small business world. Steve's visits are always powerful.

Floyd begins his visit talking about his recent visit to Istanbul, Turkey, and some special entrepreneurs he found there. If you think we have it tough here, don't miss this story. He and Jim move on to talk about The Benefit Finder, what it is, how it works, and how it will "benefit" you and your customers. They continue their visit by helping you understand the power of knowing the difference between features and benefits. Later in the hour they take a call from two of Jim's loyal listeners, one of which says Jim and Floyd are geniuses (obviously a highly intelligent individual).