The Age of The Customer®
Advice, information and training in the field of economics, business operations and business management.
THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.
THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.
THE AGE OF THE CUSTOMER® Menu
Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.
Bob Negen joins Jim Blasingame to talk about why you have to train salespeople to probe customers to identify where they are on their purchase decision journey.
Joanna Black joins Jim Blasingame to reveal why getting quality referrals is a lot like being a sales detective.
Joanne Black joins Jim Blasingame to reveal some of the best practices to use to transition from poor prospecting practices to quality practices that produce more referrals.
Joanne Black joins Jim Blasingame to reveal the power of having a referral and why the opposite, a cold call, is worse than worthless, it’s damaging.
Jim Blasingame reveals how the expectations of customers have evolved to the point where the new prime expectation is no longer competitiveness, but relevance.
John Patterson joins Jim Blasingame to reveal how your customers are on a journey, from when they first learn about you, through shopping, buying and after they leave.
John Patterson joins Jim Blasingame to reveal that your customer’s expectations are changing with the speed of technology and how to stay connected at this pace.
Jim Blasingame to reveal why the forces in The Age of the Customer are impacting your business whether you accept that reality or not.
Wayne Allyn Root joins Jim Blasingame to tell the story of how he was impacted by his mother’s relentless spirit and why that trait is so compelling and attractive to others seeking a leader.
Rick Lepsinger joins Jim Blasingame to reveal that there are four foundational elements that produce trust in a relationship, including credibility, reliability, intimacy and self-orientation.
