The Age of The Customer®

Advice, information and training in the field of economics, business operations and business management.

THE AGE OF THE CUSTOMER® is a fundamental belief system originating with Jim Blasingame.

THE AGE OF THE CUSTOMER® is a line of products and services offered by Jim including a series of books, written articles and publications, and educational materials; advisory services; and consulting/training all in the field of Economics, Business Operations and Business Management.

Please browse the following selection of THE AGE OF THE CUSTOMER® educational audio products to learn more about Jim’s motivational beliefs, products, and services concerning small business economics and operations; including Jim's exclusive series of THE AGE OF THE CUSTOMER® shows.

Kirk Cheyfitz
Kirk Cheyfitz joins Jim Blasingame to provide an update on where he thinks the marketplace is today with regard to his foresight about moving into the "post advertising age."
Jim Blasingame
Jim Blasingame reveals why and how The Age of the Customer has changed the rules of selling, especially with regard to business prospecting.
Cliff Ennico
Cliff Ennico joins Jim Blasingame to talk about the power and impact of networking on professional success.
John Patterson
John Patterson joins Jim Blasingame to reveal the true value of social media for a small business, as well as that of mobile computing as a new customer expectation.
Tim Berry
Tim Berry joins Jim Blasingame to reveal how business planning, not just having a plan, is the key to successful management and sustained success.
Tim Berry
Tim Berry joins Jim Blasingame to compare business plan development in the past with how it should be created and used in The Age of the Customer.
Ken Tencer
Ken Tencer joins Jim Blasingame to discuss customer-driven innovation strategies that focus on discovering customer expectations rather than watching the competition.
Joanne Black
Joanne Black joins Jim Blasingame to discuss talk about all of the new ways a salesperson can "show up" with prospects so that you can accomplish the qualifying process with a prospect.
Doug Barry
Doug Barry joins Jim Blasingame to talk about resources that are available that help make export & import trading partners meet and do business face-to-face.
Ruth King
Ruth King joins Jim Blasingame to reveal that it's not what you make that counts, but what you keep, as she explains that volume may not be the key to your prime goal of profitability.