Chip Bell joins Jim Blasingame to reveal more examples of how modeling Southern Hospitality traits will help you keep customers for life.
Chip Bell joins Jim Blasingame to discuss the power of training employees to make a direct connection between happy, devoted customers and their compensation.
Chip Bell joins Jim Blasingame to reveal the power of loving up your customers, and why businesses have to make the first move in that relationship.
Chip Bell joins Jim Blasingame to reveal how to make sure you get your share of the business abandoned by the big retailers before Amazon moves in, including delivering experiences that make customers tell others.
Chip Bell joins Jim Blasingame to report on the many disruptions that are happening in the marketplace and how to make sure you’re on the right side of these changes.
Chip Bell joins Jim Blasingame to reveal that the best way to diffuse a serious customer problem is to have already banked goodwill with that customer that exceeds the problem.
Chip Bell joins Jim Blasingame to reveal that you can make unhappy customers glad again without giving the store away – all it might take is just making a reasonable gesture.
Chip Bell joins Jim Blasingame to reveal how to make sure you get your share of the business abandoned by the big retailers before Amazon moves in, including delivering experiences that make customers tell others.
Chip Bell joins Jim Blasingame to report on the many disruptions that are happening in the marketplace and how to make sure you’re on the right side of these changes.
Chip Bell joins Jim Blasingame to explain why small businesses have to win the customer service technology race, but you do have to participate in the race.
