Chip Bell joins Jim Blasingame to reveal some of the implications of completing against the big tech competitors and what you have to do to succeed..

Chip Bell joins Jim Blasingame to reveal that as much as you work on strategies and facts and figures to get customers to buy from you, they’re basing their decision on perception, not fact.

Chip Bell joins Jim Blasingame to explain why front line employees have to be trained to be customer scouts to bring back the perceived expectations of customers.

Chip Bell joins Jim Blasingame to reveal that as much as you work on strategies and facts and figures to get customers to buy from you, they’re basing their decision on perception, not fact.

Chip Bell joins Jim Blasingame to explain why front line employees have to be trained to be customer scouts to bring back the perceived expectations of customers.

Chip Bell joins Jim Blasingame to talk about what to do when a crisis happens in your business that could affect customer relationships.

Chip Bell joins Jim Blasingame to discuss the concept of treating customers like they’re getting no respect anywhere else and they’ve come to you to turn their day around.

Chip Bell joins Jim Blasingame to talk about why you should love customers who are difficult because when you deliver what they want, they become the most loyal customers.

Chip Bell joins Jim Blasingame to reveal some tips and best practices on how to customize service for the most difficult customers.

Chip Bell joins Jim Blasingame to talk about why you should love customers who are difficult because when you deliver what they want, they become the most loyal customers.