Chip Bell joins Jim Blasingame to reveal some tips and best practices on how to customize service for the most difficult customers.
Chip Bell joins Jim Blasingame to talk about how to get customers to come back after they do business with you the first time, and how to make them advocates.
Chip Bell joins Jim Blasingame to talk about some of the things you can do to protect your business if you’re in an area with spring breakers.
Chip Bell joins Jim Blasingame to talk about how to get customers to come back after they do business with you the first time, and how to make them advocates.
Chip Bell joins Jim Blasingame to talk about some of the things you can do to protect your business if you’re in an area with spring breakers.
Chip Bell joins Jim Blasingame to recommend your service philosophy should be like a kaleidoscope with lots of attractive facets of light and color.
Chip Bell joins Jim Blasingame to recommend that you have an infinite number of ways to customize service for customers as you continue to meet their evolving expectations.
Chip Bell joins Jim Blasingame to discuss recent customer service fails, and to tell the story of how our customer service experience should be like looking through a kaleidoscope.
Chip Bell joins Jim Blasingame to reveal why the indelibility of your service on customers should be tantamount to a permanent tattoo.
Why is service getting worse, not better?
Chip Bell joins Jim Blasingame to report on the decline in service quality in many sectors, and the rise of it in specific organizations that are committed to training and service excellence.
