Chip Bell joins Jim Blasingame to reveal what he learned about romance and Valentines Day that helped him understand about how to treat customers everyday.

Chip Bell joins Jim Blasingame to reveal what Valentines Day can teach us about giving something extra to customers, as well as why you must listen when they speak to you.

Chip Bell joins Jim Blasingame to reveal why having a generous heart when serving customers is a long-term advantage.

Holiday behavior you learned in Kindergarten. Chip Bell joins Jim Blasingame to remind us that the best way to get and keep customers, especially during the holidays, is to be honest and be kind in your marketing and delivery of service.

Focus on the fundamentals this holiday season. Chip Bell joins Jim Blasingame to say that holiday shoppers will love you if they can trust you, feel valued, and appreciated.

Chip Bell joins Jim Blasingame to explain that small businesses have the unique ability to make each experience special for their customers and that employees should be empowered to offer excellent customer service.

Chip Bell joins Jim Blasingame to discuss what business owners can do to elevate the customer experience, plus why you should identify your customer's wants and need to personalize their experience.

Chip Bell joins Jim Blasingame to explain that small businesses have the unique ability to make each experience special for their customers and that employees should be empowered to offer excellent customer service.

Chip Bell joins Jim Blasingame to discuss what business owners can do to elevate the customer experience, plus why you should identify your customer's wants and need to personalize their experience.

Value added service is unprofitable on many levels. Chip Bell joins Jim Blasingame to reveal why innovation service should replace your value-added service strategy, to keep customers happy without cutting into your bottom line.