JoAnna Brandi joins Jim Blasingame to explain what is really happening when you get “ghosted” by a customer – it’s not because they’re mad at you, but because you just became irrelevant.

JoAnna Brandi joins Jim Blasingame to reveal how certain aspects of your culture and management will help you achieve a magnetism toward new employees.

JoAnna Brandi joins Jim Blasingame to reveal how achieving a more positive culture becomes a magnet for acquiring the best new employees.

JoAnna Brandi joins Jim Blasingame to reveal how certain aspects of your culture and management will help you achieve a magnetism toward new employees.

JoAnna Brandi joins Jim Blasingame to reveal how achieving a more positive culture becomes a magnet for acquiring the best new employees.

JoAnna Brandi joins Jim Blasingame to discuss how to rise above difficulty and find happiness by claiming joy from relationships with those around you.

JoAnna Brandi joins Jim Blasingame to reveal the source of happiness and joy in your life, which is almost always associated with what you find in a relationship with others.

JoAnna Brandi joins Jim Blasingame to reveal that every action and interaction is a deposit into your “emotional bank account” and how, if you want to build trust within your company, you should be aware of what you’re depositing.

JoAnna Brandi joins Jim Blasingame to reveal that the heart is more electrically powerful than the brain, and that if you focus on broadcasting positive emotions and being a positive leader, your employees will notice and will be more creative and innovative.

JoAnna Brandi joins Jim Blasingame to report on the connection between extreme content input and loss of positivity in the workplace, and the direct connection between positivity and performance.