Why is change so hard and how do we change that? Rick Maurer talks with Jim Blasingame about why we have to learn how to deal effectively with our natural resistance to change, and how to do that.
Why you should build an online customer community platform. Rick Maurer and Jim Blasingame discuss why you should create this kind of a customer network, in parallel to the ones you build on popular social media platforms.
One of the most powerful business skills is just knowing when to shut up. Rick Maurer and Jim Blasingame talk about how to do this, when to do this and offer several scenarios of how shutting up can make a difference.
What's more important: talent or experience? Rick Maurer talks with Jim Blasingame about how to place value on the right employee characteristics, including talent, experience, education and personality.
If change has always been with us, why aren't we humans better at it than we are? Rick Maurer talks with Jim Blasingame about some new ways of thinking about introducing and managing change.
How does a small business owner help their managers be more effective? Rick Maurer talks about this with Jim Blasingame, including hiring tips and project management fundamentals.
How important is being consistent to a small business manager? Using the example of politicians flip-flopping on issues, Rick Maurer talks with Jim Blasingame about how this kind of behavior is never good, but is particularly bad for business managers.
Right message, wrong messenger. Rick Maurer talks with Jim Blasingame about this unfortunate combination, how it can be a problem and how to make sure your information is delivered effectively.
Want a tip that will help your small business get off to a good start in the new year? Rick joins Jim to talk about how to make sure that communication between you and your employees is productive communication.
Do you know what positive deviant means? Rick talks with Jim about this and explains to identify the positive deviants in your small business and then clone that behavior around your organization.
