How much do you listen to your employees? Rick Maurer joins Jim Blasingame to talk about how to motivate employees to offer solutions to problems and how to make sure you don't stifle that behavior.

According to Thomas Edison, failure is successfully identifying what doesn’t work. Rick Maurer joins Jim Blasingame to talk about lessons learned from failures and the valuable contribution these lessons have in the success of your small business.

How do you plan for setbacks or failures? Rick Maurer joins Jim Blasingame to discuss the best practice of scenario planning, your implementable plan for setbacks or potential surprises in your small business.

Rick Maurer joins Jim Blasingame to discuss how good leaders will lead change instead of having knee-jerk reactions to surprises, and the confidence it inspires in your employees.

Are you part of the solution or part of the problem? Rick Maurer and Jim Blasingame discuss the importance of being introspective if you’re feeling organizational pain, because the problem may be you.

How "open" is your door? Rick Maurer joins Jim Blasingame to talk about why allowing employees to contribute to solving problems and taking advantage of opportunities is a valuable management discipline.

Do you include employees when solving problems? Rick Maurer joins Jim Blasingame with tips and best practices on how to encourage employees to contribute to the problem solving activity in your business.

Feedback is not just information, it’s information with a purpose. Rick Maurer joins Jim Blasingame to talk about the difference between saying "Good job," and saying specifically what was good about the job.

Is your feedback effective? Rick Maurer joins Jim Blasingame to discuss feedback as a visual tool in business, plus advice for leaders giving feedback to employees.

As a leader, do you look for feedback from your employees? Rick Maurer joins Jim Blasingame to provide specifics things for leaders to do when asking for feedback, plus how feedback from employees can help you makes decisions and changes for your business.