Who is really responsible to resistance to change? Rick Maurer joins Jim Blasingame to use Chicago Mayor Emanuel's mishandling of the school strike as a clinic on how not to lead change.
What can be learned by Mayor Emanuel's mishandling of the Chicago teachers' strike? Rick Maurer joins Jim Blasingame to talk about how he would have advised Mayor Emanuel on accomplishing changes with the Chicago teachers' union.
What is The List? Rick Maurer joins Jim Blasingame to explain The Magic List, which is the reactions of employees to changes in your business that they're not telling you, plus why people may be resistant to change.
What makes you glad, what makes you glad, what would you add? Rick Maurer joins Jim Blasingame to explain how to get employees to tell you their thoughts on change within your business, including management by walking around to find if your employees get it, if they like it, and if they trust you.
You've got the information, now what do you do with it? Rick Maurer joins Jim Blasingame to discuss what to do with the information you gain from The List, including training to ensure people are up to speed on the changes in your business, plus implementing small, positive changes to gain your employees' trust.
Do you really know how your team feels about proposed changes? Rick Maurer joins Jim Blasingame to reveal the dangers of presuming you know how your team will respond to change.
How do you know where your team is on proposed changes? Rick Maurer joins Jim Blasingame to reveal four questions that will help you learn how successful your team will be with proposed changes.
Does your team trust leadership to lead change? Rick Maurer joins Jim Blasingame to talk about how small businesses can identify any concerns about the ability of leadership to manage proposed changes.
Business plans should include customer representation. Rick Maurer joins Jim Blasingame to discuss why the best companies include customer interests in their planning process.
A futurist connects the dots so your business can lead change. Rick Maurer joins Jim Blasingame to reveal how to use a futurist's approach to changes in your business by getting team members help you connect the dots.