The best way to improve your own performance is to get out of your comfort zone. Lois Geller joins Jim Blasingame to talk about some of the ways business owners can be more successful by getting out of their comfort zone.

Are you ready to work with virtual resources? Rich Pearson joins Jim Blasingame to talk about how to find and work with virtual professionals.

How much of your business' policies and practices are holding you back? Lisa Bodell joins Jim Blasingame to talk about why you may need to 'kill" your current policies and practices in order to accomplish the innovation needed to grow.

Build your brand on what customers want, not what they need. Ken Tencer joins Jim Blasingame to innovate based on what customers are telling you they want by thinking of what they think about when they write a check to you.

Innovation leads to marketing which leads to revenue. Ken Tencer joins Jim Blasingame to encourage you to focus on innovation as a continuous management practice as a way to keep customers coming back.

Are you delivering the right kind of surprises to customers? Soren Kaplan joins Jim Blasingame to reveal how to deliver the right kind of surprises to customers that cause them to keep coming back.

Use due diligence to find surprises before they cost money. Soren Kaplan joins Jim Blasingame to encourage small business owners to look for surprises in product development phase so they don't appear in the product delivery phase.

Do you have a follow through strategy? Bob Fischer joins Jim Blasingame to explain that you should never plan to do something in your business without developing a follow through strategy to make sure you execute your plan.

Are you creative in every area of your business? Bob Fischer joins Jim Blasingame to explain that the most important factor in the success of small business is the quality of the decisions the business owner makes.

Why is the morning often the most creative time of the day? Joan C. King joins Jim Blasingame to talk about how the brain works to encourage and discourage creativity, and how to manage that fact.