Tom Anastasi joins Jim Blasingame to reveal that there are at least five negotiating styles, which can also be used in conflict resolution, including the competer, the accommodater, and the avoider, and why you need to know these profiles.

Suzanne Paling joins Jim Blasingame to discuss how prospecting has changed in the 21st century, and how a good sales manager can help make this activity successful.

Suzanne Paling joins Jim Blasingame to discuss the role of a real sales manager and why many small businesses have so much difficulty establishing and committing to that assignment.

Bob Prosen joins Jim Blasingame to talk about some of the key planning factors that will help you improve the financial performance of your business, with emphasis on gross profit.

Jim Schreier joins Jim Blasingame to offer his perspective on how professional managers are today when hiring, and the best way to ask questions of prospects.

Marie Dubuque joins Jim Blasingame to discuss what employees should do if the boss criticizes them in front of co-workers, and when it just might be time to grow up.

Dave Anderson joins Jim Blasingame to reveal some of the key elements of a new hire interview, especially focusing on past accomplishments, not just experience and credentials.

Dave Anderson joins Jim Blasingame to reveal two mistakes managers make when onboarding new hires, including being led by their emotions, and allowing you to get into a condition of desperation.

Dave Anderson joins Jim Blasingame to reveal the dangers of making a bad hire, and why that creates serious performance issues for your business.

Chester Elton joins Jim Blasingame to reveal some of the steps to take in order to establish a culture of gratitude in your business, and improve engagement and performance.