Are you a professional delegator? Ruth King joins Jim Blasingame to discuss delegation best practices for small business owners as they give more responsibility to their managers.

What are the right questions to ask in order to discover what works? Peter Meyer joins Jim Blasingame to talk about using the interrogatives, what, how, and why, to discover the answer to what works with your business and with customers.

Are you taking what works to the next level? Peter Meyer joins Jim Blasingame to talk about managing the change your business is experiencing based on what has worked, instead of just managing your business.

How could a pause result in identifying what works? Peter Meyer joins Jim Blasingame to introduce the idea of how to focus more on what is working instead of on what isn't, including how to incorporate a clarifying pause into the process.

Could the power of the pause help you to be more successful? Larry Robertson joins Jim Blasingame to reveal why facing challenges and opportunities with a deliberate pause first will help you clear your mind and be more open to what follows.

What can a tragedy teach us about the power of a pause? Larry Robertson joins Jim Blasingame to reflect on the recent tragedy in Tucson, its local and national contexts, and how this story can teach us about the power of taking a pause.

How can excellent customer service become capital? Linda Ireland joins Jim Blasingame to offer tips on how improving customer service, making things easier for your customer, plus building trust is part of your business' capitalization plan.

Is your organization hiding opportunity you could be cashing in on? Linda Ireland joins Jim Blasingame to discuss the intangible elements of your business model that you may not be maximizing, but are attractive to customers.

When conducting a meeting, keep the main thing the main thing. Rick Maurer joins Jim Blasingame to offer tips on engaging employees, especially in meetings, including how to get the group to agree on the desired outcome of the meeting before it starts.

The Roman philosopher, Cato, said, "Stick to the point and the words will take care of themselves." Rick Maurer joins Jim Blasingame to discuss the proper way to conduct meetings that are successful by making sure the group stays focused.