Are you a leader or a manager? Dave Anderson joins Jim Blasingame to explain why having the courage to hold yourself accountable is the key factor in how leaders earn commitment and influence.

Why is customer relationship software (CRM) important? Larry Ritter joins Jim Blasingame to discuss the importance of having electronic management software for your work with customers AND your contacts.

How can you get the most out of the investment you make in employee benefits? Luke Vandermillen joins Jim Blasingame to discuss the results of the Principal 2010 10 Best Companies for Employee Financial Security and what these companies did that you can do.

How do you avoid letting the urgent overcome the important? Gary Harpst joins Jim Blasingame to talk about how to at least reduce, if not eliminate, crisis management by having a strategy that helps you avoid letting the urgent become the enemy of the important.

How are small businesses dealing with management of legal issues these days? John Suh joins Jim Blasingame to discuss what his company, LegalZoom, has learned about how small business owners are managing their legal and accounting requirements.

What are the keys to successfully growing your business by acquisition? Jack Mitchell joins Jim Blasingame to discuss how his family-owned business combined their "hugging" philosophy to grow their business through acquisition.

Reporting on the September 2010 Tatum Survey of business conditions, Sam Norwood joins Jim Blasingame with this month's report, which indicates that business managers are still not feeling positive about the current and near-term economic conditions.

When is information a tool and when is it a stumbling block? Tim Berry and Jim Blasingame talk about some innovative ways to get information to make good business decisions and once acquired, how to use it effectively in the decision-making process.

Does a small business founder need career planning? Kathryn Ullrich joins Jim Blasingame to explain why even business owners need to focus on professional development, plus they discuss how to hire talent, not just employees.

How can unlimited paid time off work in the real world? Brian Carney joins Jim Blasingame to talk about a new way of thinking about work time and time off and the relationship between the two.