How will your small business survive this recovery? Debbie Meyer joins Jim Blasingame to offer some tips on attitude and change to survive and still be creative and innovative in this recovery.

Should you innovate through imitation? Oded Shenkar joins Jim Blasingame talk about how smart companies use imitation to innovate and gain a strategic edge within your own niche.

Are your employees empowered to offer memorable customer service? Eric Karjaluoto joins Jim Blasingame to discuss why businesses should invest in customer service training, plus the influence of the Internet on customer behavior.

Do you provide your customers with a special experience? Eric Karjaluoto joins Jim Blasingame to celebrate National Customer Service Week, and discuss the roots of small business customer service, plus the importance of giving customers a special experience.

What do small businesses think about the economy? Sam Norwood joins Jim Blasingame to report that this month’s Tatum Survey of Business Conditions indicates the small businesses are optimistic that the economy will improve.

Reporting on the entrepreneurs of the compounding pharmacy industry? Jim Blasingame reports on a recent visit with compounding pharmacists, including how they have found success against the Big Box pharmacies by getting back to the basics of serving customers one at a time.

Is your business plan strategy in alignment and focused? Tim Berry joins Jim Blasingame to continue their discussion on refreshing your business plan strategy, including the two questions you should ask: Are you leading with the strongest element of your plan, and are you focused on your targeted market?

How does a business react to discount pressure from customers? Tom Anastasi joins Jim Blasingame with discounting tips and pricing strategies that help you keep customers without hurting profitability.

How do you price your products for sales growth and profitability? Tom Anastasi joins Jim Blasingame to discuss several ways to think about pricing structure, for both business to business as well as business to consumer models.

How do you know if your struggles are due to the economy or your strategy? Tim Berry joins Jim Blasingame to reveal the three things to consider when looking at your business plan strategy: business identity, target market focus and business offering focus.