Jay Baer joins Jim Blasingame to talk about the balance between using social media platforms successfully without putting all your customer relationship eggs in their baskets.

Jan Andersern joins Jim Blaisngame to reveal technology that will allow small businesses to create their own social media platforms and communities on their websites, so prospects don't have to leave.

Jan Andersern joins Jim Blasingame to talk about how small business owners should balance using the free social media platforms, like Facebook, while limiting the exposure to policies that are negative to your community.

Stijn Hendrikse joins Jim Blasingame to explain how to set up your own cloud-based call center and connect all of the ways customers can try to connect to you in real time.

Stijn Hendrikse joins Jim Blasingame to reflect on how far we’ve come in staying connected with customers, from the landline, to mobile, to now a cloud-based multi-media switch small businesses can afford.

Anita Rosen joins Jim Blasingame to reveal how any small business can execute new media marketing steps and strategies in a way that gets customers to respond.

Anita Rosen joins Jim Blasingame to reveal that you still have to manage the traditional marketing strategy in conjunction with increasingly integrating new media options.

Anita Rosen joins Jim Blasingame to reveal some thoughts on how to not be intimidated by all the new online shiny objects and stick with your plan, as long as it’s working.

Kathy Perry joins Jim Blasingame to report on the way Facebook will allow you to opt-out of targeted advertising.

Kathy Perry joins Jim Blasingame to explain what it looks like when companies target you with stalking ads after you leave their websites, including how to find out which ones are doing it.