In The Age of the Customer™, the best way to get the most out of the public social media sites, according to Jim Blasingame, is participate on them while thinking of how to build your own online customer communities.

How does a small business get started adopting social media in its marketing strategy? Scott Fox joins Jim Blasingame to talk about the concept of developing and serving communities as the underlying reason for social media activity.

What do you have to do to be a complete failure as a networker? Ivan Misner and Jim Blasingame discuss the top 10 sure-fire ways to be a failure when you're attending networking events.

Are you including video in your marketing - and social media - strategy? Jeff Zbar talks with Jim Blasingame about some technology that will simplify the process of creating and delivering high definition video in your marketing strategy.

How do you integrate a social media plan into your overall marketing strategy? Lois Geller joins Jim Blasingame with tips and best practices on becoming more savvy and effective with social media as an integrated part of your marketing strategy.

What does it take to create and serve online customer communities? Adam Boyden and Jim Blasingame identify the community creation elements, including social media tools that help add value and critical mass to any small business online community building strategy.

How does a small business incorporate technology into their customer generating strategy? Neal Creighton joins Jim Blasingame to explain how online customer communities, and the technology used to serve these, will be the way you will reach and connect with customers now and in the future.

What are small business owners reporting about their optimism for the rest of 2009? Gail Goodman reports on a recent Constant Contact survey with Jim Blasingame about how small businesses feel about 2009 growth opportunities. Plus, they also discussed the survye results on social media.

How much will social media impact the way we sell in the future? Will selling fundamentals still matter? Chad and Jeff Koser join Jim Blasingame to talk about how selling has - and will continue - to evolute with the advent and impact of social media.

Are you using Twitter? Do you understand what it is and how it works? Sarah Milstein joins Jim Blasingame to reveal the history and uses of this social media platform and give business users Twitter tips and best practices.