How can you create online applications that lead customers back to you? Adam Boyden joins Jim Blasingame to talk about another way to spread your message by building online applications that lead customers back to you.

What will be the impact of customer reviews on your small business? Neal Creighton joins Jim Blasingame to discuss how online word-of-mouth, or user generated content (UGC) will be an important part of the future of your small business.

What does the new Forbes Insights Study show on customer engagement? Stuart Feil joins Jim Blasingame to report on what marketing professionals are saying about how to connect with customers in the 21st century marketplace.

How can you build a multi-faceted marketing strategy? Ilise Benun joins Jim Blasingame to talk about why you should incorporate an online marketing strategy with your traditional marketing activity.

Should you take a vacation from your technology? Christina Cavanagh joins Jim Blasingame to talk about why it's a good idea to unplug from your technology, especially when you go on vacation. Okay, maybe not a whole week, but just try to not check email for one hour.

What's the difference between G20 protesters spammers and mal-ware developers? Toronto resident, Christina Cavanagh, joins Jim Blasingame to talk about why the anarchists who protested the G20 meeting are no different from the online bad actors who distribute spam and malicious software like viruses.

What is SEO and why should small business owners care? SEO expert, Jill Whalan joins Jim Blasingame to explain what search engine optimization (SEO) is and why even the smallest business should make sure its website is optimized to find customers through natural search activity.

How will we use technology in the next decade? Ed Yourdon joins Jim Blasingame to report on how technology will change the way we do business in the coming decade, including more collaboration, more communities and less control by businesses.

How does a small business that sells brownies recover from the recession? Eileen Spitalny joins Jim Blasingame to explain how her brownie business recovered from the recession, and how it is using social media to grow the business.

Why is local search such a big deal for Main Street businesses? Jill Whalen joins Jim Blasingame to talk about the power of local search and why every Main Street business must have an online presence.