Cliff Ennico joins Jim Blasingame to discuss new online income tax reporting and the onerous requirements of the 1099 provision of the health care bill.

How can you use email signatures to your advantage? Jeff Zbar joins Jim Blasingame to talk about using email signatures, or a "sig," as a marketing tool,, plus how to make the message engaging, including periodically changing or making it relevant to the recipient.

What does it take to make your business ready for an interruption? Jeff Zbar joins Jim Blasingame to discuss the various ways your office, home office or a teleworker’s office should be prepared for an interruption or breach of security, including hardware and software tips.

Jamie Sutherland joins Jim Blasingame to continue their discussion of new technologies that will help you improve your cash flow, including a new mobile payment app that uses your existing merchant account.

Are you managing your cash flow? Jamie Sutherland joins Jim Blasingame to explain that most small businesses fail because the owners don’t understand cash flow management and the primary challenge is to get paid faster. He also introduces a mobile application for quick credit card transactions.

Selling and serving customers online is no longer an option, it’s an imperative. Reporting on the results of an audience poll on online sales activity, Jim Blasingame reveals why it's imperative for small businesses to increasingly both sell and serve their customers online.

Christian Renaud joins Jim Blasingame to explain why it's good business to protect customer and employee data, and offers steps to take to ensure data is secure, including firewalls and external resources that can help.

Is CRM software better on the desktop or in the cloud - or both? Larry Ritter joins Jim Blasingame to talk about the difference between customer relationship management software (CRM)on the desktop and in the cloud and how to decide which is best for you.

Why is customer relationship software (CRM) important? Larry Ritter joins Jim Blasingame to discuss the importance of having electronic management software for your work with customers AND your contacts.

Are your customer and employee data secure? Christian Renaud joins Jim Blasingame to explain why your digital assets and customers' information should be protected from digital thieves, accidental transmission or other disasters. Plus, they discuss how federal laws require certain security requirements.