Are you taking advantage of the free online applications that are available? Jeff Zbar joins Jim Blasingame to talk a list of powerful software and communications capability that is available to small businesses online for free.

Are you maximizing the available technology? Ranjith Kumaran joins Jim Blasingame to talk about some of the innovations that will help small businesses become more competitive, even with big business competitors. Examples include new file transfer platforms, plus cloud computing.

Protect your assets: Consider online data back-up. Jim Blasingame talks about his organization's experiences in backing up digital assets, why they most recently have turned to an online data back-up service and why he recommend this for you.

How can you marketing your small business with little or no budget? Bob Bly joins Jim Blasingame to identify and discuss several low cost or free tools and practices you can use to reach and sell more customers.

Reporting on several current events issues, Kiplinger's Joan Pryde joins Jim Blasingame to discuss the current state of health care reform legislation, plus a push by product producers to sell their goods directly to customers via e-commerce from their website.

For business to consumer sales success, the customer experience is everything, according to Jim Blasingame, who reveals the success components of B2C selling in The Age of the Customer™.

More and more people are developing small business applications for the many "smart phones." Ruth King is one of those and she joins Jim Blasingame to talk about the new iPhone applications she's created and others she's working on so that small business owners can acquire information on their mobile devices.

For B2B sales success, the customer experience is everything, according to Jim Blasingame, who reveals the way business-to-business selling must be conducted in The Age of the Customer™.

Reporting on the impact of digital marketing, Kiplinger's Joan Pryde joins Jim Blasingame to identify a number of ways that the digital age has changed, improved and sometimes upset the marketing world, and what this means for small businesses.

How has public relations changed in the digital age? Bob Dilenschneider joins Jim Blasingame to report on a number of public relations lessons we can learn, plus how small businesses have a PR advantage because of all the new digital tools and resources.