Brad Huisken joins Jim Blasingame to discuss the power of training your people on the single most important job at your company: creating customer loyalty.

Brad Huisken joins Jim Blasingame to discuss how to avoid having too much of your business coming from too few customers by having a customer loyalty strategy that spreads your exposure across more customers.

Brad Huisken joins Jim Blasingame to discuss the essential nature of training your people how to sell and then turn customers into long-term relationships where they become your businesses cheerleaders.

Brad Huisken joins Jim Blasingame to discuss the power you can claim in customer relationships by just demonstrating how grateful you are for their business.

Brad Huisken joins Jim Blasingame to encourage you to show some class and thank the prospect that DIDN’T give you the business when you get the decision, because that behavior is likely to pay dividends on many levels later – maybe next week.

Brad Huisken joins Jim Blasingame to discuss some of things you have to do to survive the pandemic era, especially leveraging more technology, which includes finding out how each customer wants you to connect to them.

Brad Huisken joins Jim Blasingame to discuss the imperative of solidifying relationships with prospects and customers during the pandemic era, especially when they’re not buying.

Brad Huisken joins Jim Blasingame to reveal some of the strategies to use in the pandemic era, including letting customers tell you when they're ready to buy, and how to extend that strategy to get referrals.

Brad Huisken joins Jim Blasingame to share his thoughts on how selling will evolve into an era where initially, you’ll have to ask more questions about connecting before you can ask for the business.

Brad Huisken joins Jim Blasingame to report on how bad the pandemic response has been to the entire retail sector, and how to get ready for whatever new regular is next.