Brad and Jim talk about the four areas of critical knowledge that are required for success as a professional salesperson in a small business.

Brad joins Jim to talk about the best (and worst) ways to make a first impression with customers, starting with answering the phone.

Brad and Jim talk about why small businesses should do a better job of tracking sales activity and how that can translate to more sales, more profits and more success. One specific tip the guys talk about is how to calculate the close ratio.

Brad and Jim talk about four critical areas small business owners should focus on to help their salespeople be more successful.

On the 7th anniversary of his first appearance on Jim's show, the guys talk about the three most important things all salespeople should be doing every day.

Brad and Jim talk about more of the keys to success in selling, especially networking and getting referrals.

Brad joins Jim to share the ten new year's resolutions for sales managers and salespeople.

Brad joins Jim to talk about developing personal trade and repeat customers.

Jim and Brad talk about strategies for developing personal trade and repeat customers.

Jim and Brad talk about developing personal trade and repeat customers.