Ellen Rohr joins Jim Blasingame if you think you don’t have policies that impede customer service, do some management by walking around.

Ellen Rohr joins Jim Blasingame if you want to keep the best people and grow customer relationships, invest in employee training.

Ellen Rohr joins Jim Blasingame to talk about the business make-over she conducted on a small business whose owners want to grow.

Ellen Rohr joins Jim Blasingame to report on what she found at one small business and how she helped them understand the fundamentals of management and growth.

Ellen Rohr joins Jim Blasingame to report on the growth progress of one small business after she helped them with a make-over plan.

Ellen Rohr joins Jim Blasingame to her upcoming Business Makeover 2014 event on January 13-February 11, plus why Ellen decided to interview business experts.

Ellen Rohr joins Jim Blasingame to explain that a business plan is anything that helps you gain clarity about what you want out of your business, then puts aligned actions together to make that happen, plus getting your business plan ready for the New Year.

Ellen Rohr joins Jim Blasingame to explain that a phone call to your customers to thank them and tell them why you love working with them is a great way to ensure their business in the New Year, plus why being competitive isn't enough, you must be relevant as well.

The power of being an effective decision-maker. Ellen Rohr joins Jim Blasingame to reveal how to handle the increased pace of the marketplace by getting better at making decisions and getting projects off your plate.

What is your intention for your business? Ellen Rohr joins Jim Blasingame to reveal the power of being honest with yourself about the intention of your business model.