Ellen Rohr joins Jim Blasingame to reveal that if you want to be able to get customers to talk, so you know what they’re thinking, you have to ask better questions and then shut up.

Ellen Rohr joins Jim Blasingame to reveal that by using non-directive probes with the interrogatives, who, what, when, where and why, will get you better answers from customers and more sales.

Ellen Rohr joins Jim Blasingame to reveal that the single greatest mistake salespeople make is failing to shut up when the prospect should be talking.

Ellen Rohr joins Jim Blasingame to reveal that if you want to be able to get customers to talk, so you know what they’re thinking, you have to ask better questions and then shut up.

Ellen Rohr joins Jim Blasingame to reveal that by using non-directive probes with the interrogatives, who, what, when, where and why, will get you better answers from customers and more sales.

Ellen Rohr joins Jim Blasingame to talk about the concept of organizational chaos and identify some of the reasons it occurs in small businesses.

Ellen Rohr joins Jim Blasingame to reveal how chaos sucks productivity right out of your day, and to offer three best practices that will help you overcome chaos manufacturing factors.

Ellen Rohr joins Jim Blasingame to recommend two more best practices that will help you fight organizational chaos that can suck productivity right out of your day.

Ellen Rohr joins Jim Blasingame to reveal why business planning doesn’t have to be complicated and how to keep it simple.

Ellen Rohr joins Jim Blasingame to introduce the D.A.T. method of launching a business or a new direction for your business, by using the Dream – Act – Test approach.