How are you using technology to get referrals? Joanne Black joins Jim Blasingame to reveal some of the ways technology has been good and bad for getting more referrals, and how to take advantage of the good and avoid the bad.

Do you know what your sales process is? Joanne Black joins Jim Blasingame to define the sales process and encourage you to identify the steps that make a successful sales process for your business.

When is the best time to ask a customer for a referral? Joanne Black joins Jim Blasingame to discuss how and when to ask customers and contacts for referrals, plus how to use social media as part of your referral strategy.

Maximum sales success is not possible today without a referral system. Joanne Black joins Jim Blasingame to talk about how getting in the door of prospects has changed and why referrals are more essential to successful selling than ever before.

Are you using LinkIn to get referrals? Joanne Black joins Jim Blasingame to reveal at least three things to NEVER do when you're seeking referrals on LinkedIn.

High tech and high touch - people still do business with people. Joanne Black joins Jim Blasingame to talk about why it's important to personalize your LinkedIn profile and the way you connect with people, especially for referrals.

Don't leave out the power of the person in social media networking. Joanne Black joins Jim Blasingame to manage social media networking activity as you would a face-to-face relationship.

Are you getting referrals from current customers? Joanne Black joins Jim Blasingame to reveal how to get current customers to give you more referrals.

Are you having trouble meeting the top contacts at a new prospect? Joanne Black joins Jim Blasingame to offer suggestions on how to get introduced as high as possible in a new prospect so you can get introduced down, not up.

How often do you ask for a referral? Joanne Black joins Jim Blasingame to reveal how and why you should always be asking current customers and other contacts for a referral.