Joanna Black joins Jim Blasingame to reveal the damage cold calling does today to your brand image and why getting referrals has the opposite effect of delivering goodwill for your brand.

Joanne Black joins Jim Blasingame to reveal how to make sure your goals align with those of your customers and their expectations of a vendor like you.

Joanne Black joins Jim Blasingame to reveal that just as you have to be accountable for what you can deliver, you can make customers accountable for what they have said they expect of you.

Joanne Black joins Jim Blasingame to reveal how to stay connected with customer expectations to make sure the two of you aren't wandering apart on what they want and what you can deliver.

Joanne Black joins Jim Blasingame to reveal how to make sure your goals align with those of your customers and their expectations of a vendor like you.

Joanne Black joins Jim Blasingame to reveal that just as you have to be accountable for what you can deliver, you can make customers accountable for what they have said they expect of you.

Joanne Black joins Jim Blasingame to reveal how to stay connected with customer expectations to make sure the two of you aren’t wandering apart on what they want and what you can deliver.

Joanne Black joins Jim Blasingame to discuss to reveal how to achieve a successful balance in activity between in-person and social media activity.

Joanne Black joins Jim Blasingame to talk about some of the issues that women face as sales professionals and debate whether they’re different from men.

Joanne Black joins Jim Blasingame to debate whether women are better at getting referrals than men.