Rob and Jim discuss the keys to getting an audiences attention, and keeping it, when giving a proposal or training presentation.

Rob says understanding the type of personality our customers are is important. He and Jim talk about how to identify the type of personality your customers are, and modifying your behavior to complement that customer's type.

Beginning his 6th year as a member of Jim's Brain Trust, Rob talks about why we should pay attention to the personality of the person we're selling to, as well as selling fundamentals. Rob calls the "mirroring."

Rob and Jim discuss the importance of role playing in sales training.

Robert joins Jim to give some information on how a seminar can work for your organization.

Jim and Robert talk about thinking creatively in order to increase your sales.

Jim and Robert talk about making sure that you talk to your customers effectively.

Robert, one of the masters of salesmanship, joins Jim to talk about how to use a presentation to make a sale.

Jim and Robert talk about being a travelling speaker and what it entails. They discuss what sales organizations look for in a speaker and sales trainer.

Rob talks with Jim about how much science is involved in selling and how little is really art.