Do you receive professional compliments well? Rob Jolles joins Jim Blasingame to discuss how to respond positively and graciously when given recognition.

Do you compliment people when they do a good job? Rob Jolles joins Jim Blasingame to discuss recognizing people when you catch them doing their job well.

How do you turn a difficult customer question or specification into a positive? Rob Jolles joins Jim Blasingame to show how honesty turns into trust when a customer makes a request that you think is ill-advised.

Product training is not sales training. Rob Jolles joins Jim Blasingame to reveal that product training is not sales training and why the first job is selling concepts and connection.

What would happen to you if your professional world was turned upside-down? Rob Jolles joins Jim Blasingame to discuss why you should continue to hone the skills you have and learn new skills as a back-up plan for your current job.

Do you have a Plan B after you stop being a business owner? Rob Jolles joins Jim Blasingame to discuss why even a happy and fulfilled small business owner should have an avocation.

Are you reluctant to ask customers the hard questions about their business? Rob Jolles joins Jim Blasingame to explain why trusted business advisors must ask customers the difficult questions to get to the source of their problems.

Getting to the heart of a customer problem is the right thing to do. Rob Jolles joins Jim Blasingame to discuss how and why sales people should ask customers questions about their business challenges.

Good managers aggregate the success of their team members. Rob Jolles joins Jim Blasingame to discuss the way managers should think about how success is achieved through the teams they manage.

What is required of an employee when they have a difficult boss? Rob Jolles joins Jim Blasingame to discuss some tips for employees to consider when they find themselves working for a manager that is difficult.