Criticize in private and praise in public? Rob Jolles joins Jim Blasingame to debate the best way to recognize and praise employees for outstanding performance..
Can you handle an aggressive audience member when you're the speaker? Rob Jolles joins Jim Blasingame to reveal how to handle an aggressive audience member when you're delivering a speech or training.
What do you do when a member of the audience tries to take over your speech? Rob Jolles joins Jim Blasingame to identify what he calls a "sniper" who disrupts your presentation and several professional ways to handle them.
When a sniper in the audience tries to derail your speech, how do you keep the audience on your side? Rob Jolles joins Jim Blasingame to talk about how to turn the tables on a sniper who disrupts your speech and get the audience on your side.
Do your salespeople know how to ask questions? Rob Jolles joins Jim Blasingame to talk about the training they received that taught them how to ask the right kinds of questions at the right time.
If you want to improve sales performance, use role playing in sales training. Rob Jolles joins Jim Blasingame to talk about the power of role play training in helping salespeople have more success.
What should you ask a prospect first? Rob Jolles joins Jim Blasingame to compare notes on the best way to get a conversation going with a new prospect, including what is the best first question.
Every business has intellectual property. Rob Jolles joins Jim Blasingame to discuss trademarking your intellectual property to not only protect your brand, but also ensure you’re not infringing on someone else's brand.
In the 21st century, the most successful salespeople will become trusted advisors. Rob Jolles joins Jim Blasingame to discuss how to differentiate yourself as a salesperson by becoming a trusted advisor, not just a vendor.
When you talk to customers, do you use their words? Rob Jolles joins Jim Blasingame to talk about why you should use precise language in selling, and incorporate the words customers use as you talk with them.
