We may be in the mother of all jobless recoveries, says Jim Blasingame, as he explains why slow jobs growth may cause this recovery to take longer to mature than we want and what this will mean for small businesses.

How do you teach your organization to think of customer complaints as opportunities? Barbara Burke talks with Jim Blasingame about how to teach practices and instill attitudes that make customers want you to help them when they need it.

What's love got to do with it? Dr. Cherie Carter-Scott joins Jim Blasingame to discuss the rules of love in life and in the marketplace, including how similar the rules are for both.

Are you doing the work that you are wired for? That's the question Kathy Kolbe asks as she talks with Jim Blasingame about whether the human instincts that are who you are match with the job you're doing. If not, especially if you're a business owner, you're level of success and happiness will be limited.

What do managers need to know about how humans are motivated? Dan Pink is back to talk with Jim Blasingame about why the old "carrot and stick" approach is not as effective in the 21st century and what managers should know about Motivation 3.0. His new book is called "Drive."

Reporting on the 1-31-10 Kiplinger Letter, Joan Pryde and Jim Blasingame discuss the financial travails of the state governments, the construction industry, Medicare cuts and the impact of campaign reform on small business.

Reporting on current human resources challenges and opportunities, Kiplinger's Joan Pryde joins Jim Blasingame to talk about how to make sure you don't take your key staff members for granted, just because there is high unemployment. They also talk about the sluggish economy and the growth of green technology.

How to create real jobs. Karen Kerrigan talks with Jim Blasingame about her audience with the Obama administration on how to create Main Street marketplace jobs, instead of artificial stimulus jobs.

Is your team excellent enough to win a championship? That's the question Jim Canterucci and Jim Blasingame ask, as they talk about some of the key elements that are required for you to have an organization that wins more contests than it loses.

How do you solve a "problem" like Generation Y? Donna Fenn joins Jim Blasingame to talk about the good and the unique aspects of employing and working with Gen Y, the last generation to enter the marketplace.