Why must small business owners become more political? Janet Christy joins Jim Blasingame to continue their discussion on the importance of voting, plus why we must do our homework to determine which candidates are best for small business.

Beware of political candidates’ lip service on small business. Janet Christy joins Jim Blasingame to talk about the importance of voting, especially this year, including tips to determine which candidates’ values most closely align with small business based on what they do, not what they say.

Do you provide your customers with a special experience? Eric Karjaluoto joins Jim Blasingame to celebrate National Customer Service Week, and discuss the roots of small business customer service, plus the importance of giving customers a special experience.

What did the 2010 Delaware Republican Senate primary reveal about the Republican establishment? Gov. Pete du Pont joins Jim Blasingame to discuss the reaction to the surprise Christine O’Donnell win in the 2010 Delaware Republican Senate primary and why it upset the Republican establishment.

What did the political establishment learn in the 2010 primaries? Former Delaware Gov. Pete du Pont joins Jim Blasingame to discuss the surprises in the Delaware primaries and its similarities with the rest of the U.S., plus the growing anti-incumbent and anti-Democrat climate.

Have you considered redemption as a management practice? Barbara Burke joins Jim Blasingame to talk about helping employees learn from their mistakes by redeeming them with this question when they make a mistake, "What did we learn?"

What is the appropriate way to motivate and recognize employees? Barbara Burke joins Jim Blasingame to offer tips on praising your employees by recognizing the things they do right and being specific.

What has been learned from the BP Gulf oil spill disaster? Joel Bourne joins Jim Blasingame to talk about National Geographic’s TV special on the BP Gulf oil spill and what has been learned, including what BP did to contribute to the accident, what other countries have done to ameliorate rig safety plus the future of oil drilling.

What happened behind the scenes of the Gulf oil spill? Joel Bourne joins Jim Blasingame to discuss the background of National Geographic’s television special on the Gulf oil spill, including the true scope of the disaster, some background of the decision behind deep water drilling, and how local politicians dealt with the disaster.

Are you ready for a change in Washington? Jim Blasingame reveals the results of a recent audience poll showing that 85% of respondents would vote Republican in the upcoming election. Jim's explains that small business owners feel they're under assault from Democrat policies and he identified several of them.