Where is the line between high expectations and bullying? Leah Hollis joins Jim Blasingame to discuss how to clearly define expectations and communication so it’s about the work and not the employee.

Workplace bullying results in low employee morale and lost productivity. Leah Hollis joins Jim Blasingame to discuss workplace bullying and how to create policies that will curtail this disruptive behavior.

What do you do when what you want is not what your customers want? Jane Pollak joins Jim Blasingame to explain how she found success by adapting her marketing strategy to fit what customers wanted.

Is your business going in the direction of your ego or your customers? Jane Pollak joins Jim Blasingame to explain why your business must adapt to evolving customer expectations, even if it hurts your ego.

There are two words that can do more to increase sales than any others. Jim Blasingame explains how just saying "Thank you" to customers when they do business with you will go a long way toward getting them to come back.

Studies show experience alone is not the best criteria in hiring. Herb Greenberg joins Jim Blasingame to discuss tapping into non-traditional talent - hire for who the person is, not just what they’ve done.

What is your succession planning strategy for all assignments? Herb Greenberg joins Jim Blasingame to discuss how to hire or promote based on whether the person has the ability to step up and fit into a position's future requirements, not the last one.

It’s hard for small companies to be publicly traded in the era of Sarbanes-Oxley. Kurt Badenhausen joins Jim Blasingame to discuss two Forbes Best Small Businesses that succeeded in their niche despite strong competition.

One way for a company to excel is to do one thing really well. Kurt Badenhausen joins Jim Blasingame to discuss attributes of Forbes’ Best Small Companies, plus a highlight of one company that does one thing really well.

As the economy improves, employees are getting restless. Beth Ross joins Jim Blasingame to explain why your best employees could be poached by another company and how to play offence and defense during this time.