Are your employees engaged? Keith Ayers joins Jim Blasingame to explain that employee engagement is a starting place for cultivating passionate employees, plus how multi-generation employees contribute to disengagement.

Are you comfortable asking customers for money? Ilise Benun joins Jim Blasingame to discuss why creative types produce drama when it's time to ask for the business and then send the bill.

Courage is being brave after you’ve had time to think about it. Bill Treasurer joins Jim Blasingame with two rules of being a courageous leader, be the first one to jump in and demonstrate why you’re excited about your small business.

How do you create NEXT practices? Robert Brands joins Jim Blasingame with tips on how to combine tried and true best practices with innovation to produce what he calls "Next Practices."

How to make best practices work with innovation. Robert Brands joins Jim Blasingame to report on what he learned about combining best practices with innovation during a trip around Antarctica.

Are you delivering value you're not charging for? Peter Meyer joins Jim Blasingame to talk about the possibility that you're providing customers with valuable warranties, but aren't charging for it, and how to correct this.

How long will the economic recovery take? Norm Brodsky joins Jim Blasingame to talk about why he thinks the current economic recovery could take 10 years to complete and how to prepare for that eventuality.

Are you talking with your people about your long-term relationship? Katherine Crowley joins Jim Blasingame to talk about the relationship between management and employees as we continue the long-term recovery.

Are you part of the solution or part of the problem? Rick Maurer and Jim Blasingame discuss the importance of being introspective if you’re feeling organizational pain, because the problem may be you.

Why are employees leaving? Leigh Branham joins Jim Blasingame to discuss results for the decision to leave survey on why employees leave, and it's frequently because of management. Re-engagement discussions are vital.