Christopher Bishop joins Jim Blasingame to discuss the fast evolving expectations of customers, and how to use technology to discover, anticipate, and deliver on those expectations.

Christopher Bishop joins Jim Blasingame to reveal some of the current low-hanging fruit technologies, and some future tech that will help you get and stay closer to customers.

John Berlau joins Jim Blasingame to report on the progress of the crowdfunding concept and platforms, and whether they will have long-term relevance for small businesses

Steve DelBianco joins Jim Blasingame to review the several areas where various government entities attempted, and in some cases succeeded in impinging on your online freedom, privacy, and security, and what his organization did to minimize the damage.

Jim Blasingame discusses the online world we’ve adopted, and why we each have to be more judicious in how we allow other entities to know who we are, what we’re doing, and where we are.

Joseph Marrone joins Jim Blasingame to discuss the complaint filed against google for violating privacy rights.

Steve DelBianco joins Jim Blasingame to report on the tension we’re experiencing, and will continue to experience, in the war that consumers, companies, and governments are waging with each other, but which consumers will likely be the most damaged.

Steve DelBianco joins Jim Blasingame to report on the battle we’re losing, with states that want the businesses we buy from online to not only remit money to them as a percentage of our purchase, but also who we are and what we purchased, aka, the tattletale laws.

Dario Ambrosini joins Jim Blasingame to recommend several steps to take the attract the on-demand customer, including having reviews and making the experience very handy.

Dario Ambrosini joins Jim Blasingame to reveal what the “on-demand customer” looks like, what they’re expectations are, and how to serve them.