The age of the simple shopkeeper is gone. Bob Negen joins Jim Blasingame to explain why survival as a 21st century retailer requires technological sophistication, especially in online marketing.

Does your business have an online strategy? Kendra Bonnett joins Jim Blasingame to explain why every business should have an online presence.

As one of the Web 2.0 resources, how can Twitter be used by a small business? Jeff Zbar joins Jim Blasingame to explain how Twitter works and why you should look into it as a marketing resource, as well as an information source.

How are start-up small businesses impacted by the slow economy and credit crisis? Cliff Ennico talks with Jim Blasingame about how any new venture must think about acquiring capital.

How does a small business incorporate a social media strategy into it's business plan? Ken Leebow joins Jim Blasingame to talk about the buzz on social media and how small business get get into the game.

Small businesses can take a lesson from the Obama campaign when it comes to emplloying multi-touch networking strategy, according to Ivan Misner as he discusses with Jim Blasingame.

How's your online etiquette? Valerie Sokolosky joins Jim Blasingame to talk about etiquette best practices when communicating using the various new electronic methods of reaching others.

How more international control of Internet governance and less by the U.S. impact small businesses are discussed by Steve DelBianco and Jim Blasingame. Steve explains why it could be detrimental to the intellectual property of small business if thousands of new top level domain names are introduced. They also talk about what would happen if the U.N. got control of governing the Internet.

How can innovation help you survive and thrive in a challenging year? Ami Kassar joins Jim Blasingame to talk about being innovative and collaborating with others as you innovate. They also talk about some operating fundamentals that will help you survive a challenging economy.

Are sales and marketing automated in your small business? Clate Mask talks with Jim Blasingame about the advantages of an automated approach to prospecting, selling and customer care.