Should you fire under-performing customers? Ed Abel joins Jim Blasingame to discuss “December cleaning” your business, including how and when to talk with customers who are not performing.

Ed Abel joins Jim Blasingame to talk about the importance of regular “cleaning” of your organization to maintain efficiencies and lead your business forward.

How do you begin the quality process in your small business? Leslie Kossoff and Jim Blasingame offer steps on addressing problems through brainstorming, both individually and with your team, to make operations better in the future, plus when to include your customers in the process.

Leslie Kossoff joins Jim Blasingame to discuss why your small business can operate more efficiently, and be more successful, with strategic planning rather than strictly operational planning, plus the steps to strategic planning.

Are you running your business or is it running you? Pam Bilbrey joins Jim Blasingame to discuss the dangers of a condition she calls "busyness," which masquerades as work, but results in crisis management and, ultimately, failure.

Debbie Meyer joins Jim Blasingame to discuss keeping an organized and productive work environment.

Is your office just messy or creatively cluttered? Debbie Meyer joins Jim Blasingame to reveal that being organized doesn’t mean you have to be a neat freak, but you do need to know where everything is and be prepared and proactive, and offer insights on organizational strategies.

Are you ready to transition into the next phase of small business ownership? Ed Kopf joins Jim Blasingame to discuss the challenges of transitioning from entrepreneur – working “in” your business – to professional manager, working “on” your business, plus tips on how to know when to make the transition.

Is there a culture of respect in your small business? Paul Marciano joins Jim Blasingame to discuss the generational diversity of the marketplace and what Paul calls the Respect Model of management.

How do you avoid letting the urgent overcome the important? Gary Harpst joins Jim Blasingame to talk about how to at least reduce, if not eliminate, crisis management by having a strategy that helps you avoid letting the urgent become the enemy of the important.