Did you know that 30% of a company’s performance can be contributed to culture? JoAnna Brandi joins Jim Blasingame to discuss how to lead a positive culture for your customers, creating not only return customers, but also customer evangelists.

Is the culture of your business happy, safe, open, positive? JoAnna Brandi joins Jim Blasingame to discuss how to lead a positive culture in your small business and its impact on employee morale as well as your bottom line.

While implementing new technology, you’ll be operating in parallel universes. Rob Prinzo joins Jim Blasingame to talk about seamlessly implementing new technology by setting a realistic time frame and ensuring the implementation aligns with your business cycle.

Do you know the possible collateral influencers of your new technology? Rob Prinzo joins Jim Blasingame to discuss how to be prepared for problems that may occur when implementing technology by collaborative intervention.

You can’t manage time, but you can manage priorities. Ed Abel joins Jim Blasingame to offer tips on managing priorities by using a calendar to intentionally schedule and execute tasks.

What is the “special sauce” of your small business? Ed Abel joins Jim Blasingame to discuss why you have to focus on the “special sauce” of your small business, because customers don’t want to settle for good - they want exceptional.

Do your salespeople promise things other departments can’t fulfill? Rick Lepsinger joins Jim Blasingame to discuss how to minimize conflicts and avoid internal politics when establishing a matrix, plus the importance of open communication.

Your matrix should serve customers. Rick Lepsinger joins Jim Blasingame to discuss how to structure your organizational matrix around one thing - the customer.

Your organization is not a 2D pyramid, it's a 3D matrix. Rick Lepsinger joins Jim Blasingame to reveal why your company will work more efficiently if you think about it like a dynamic matrix.

Can granular planning help you get a business loan? Ed Abel joins Jim Blasingame to reveal how to simplify the planning process beginning with short-term goals and then extending your horizon to include annual cash flow projections your banker will like.