Are your customers loyal to your business? Mark Goldstein talks with Jim Blasingame about how getting customers to do business with you is a different process than getting them to come back.

How does the economy look currently and for the near term? Sam Norwood talks with Jim Blasingame about what his partners across the country are saying about their perspectives on the economy.

What are you doing to prepare for a tough economy? Gail Kaspar talks with Jim Blasingame about some things we can do to strengthen our businesses, including spending more time talking with our customers, listening to the concerns from our employees and acquiring as much 21st century training as we can.

Is this a good time to start a new retail small business? James Dion tells Jim Blasingame that this actually is a good time to start certain retail businesses. They also talk about how to survive and thrive in a tough economy.

What can salespeople learn from show business? Tom Becka joins Jim Blasingame to talk about some things he learned in show business that he has transfered to business and sales. Tom also tells Jim what it's like to open for the late Sam Kenison.

If going negative in politics works, is that also true for small business selling? Pat Weber talks with Jim Blasingame about how selling is different from politics in that going negative about your competition is never a good thing, and how to differentiate you and your offerings without resorting to mud slinging.

How do you make sure your small business closes out the year with enough sales? Skip Miller talks with Jim Blasingame about how to make sure you're talking to the people who can close this year, and that you know how they're going to make that decision ... something about fire-breathing dragons.

How is retail fairing during this challenging economy? James Dion talks with Jim Blasingame about the challenges that retailers are having and what they must do to make sure they survive.

How do you make sure sales staff meets your sales goals? Brad Huisken talks with Jim Blasingame about non-negotiable activity that sales people are measured against. They also talk about the extreme value in making a connection with customers.

How do you make sure you're maximizing sales during a slow economy? Josh Costell joins Jim Blasingame to talk about how to get your customers to provide you with high quality referrals.